Turkish Airlines is Turkey’s national flag carrier airline. It operates scheduled services to 340 destinations across Europe, Asia and Africa as of 2022. This makes it the largest major airline in the world in terms of number of passengers.

turkish airlines

Turkish Airlines Flights Cancelled Policy

Turkish Airlines cancellation policy states that if Turkish Airlines cancels your flight, you have the right to:

  1. Turkish Airlines will offer you the next flight or mode for transport. If you are waiting more than 8 hours between your flight cancellation and departure time for your new flight, you will receive accommodation at no cost. This includes transportation from the airport to your accommodation.
  2. If you are not satisfied with the flight, cancel your reservation and get a full refund.
    1. You will be refunded within seven days if you purchased your ticket in cash, bank transfer, bank payment order, or travel voucher/Miles.

If your onward journey is not completed for any reason, you will receive a return flight at no cost to your original starting point.

Cancel your Turkish Airlines flight

Cancellation of Turkish Airlines flights is possible:

  1. Phone (+1-844-933-2065)
  2. Online/mobile app
  3. Self-service kiosk
  4. A ticket office
  5. The travel agent where you bought your ticket.

Cancel Flight Ticket Online

You can cancel your Turkish Airlines flight online:

Only passengers can cancel their flight online if they have booked via the airline’s website. Here is a summary of how to cancel a flight online. To cancel flight online, passengers can follow these steps:

turkish-airlines-manage-booking

  • Go to com, and then navigate to the Manage Booking section.
  • Please enter the six-digit booking reference along with the last name of your passenger.
  • If there is more than one person on the booking, please select the name of the passenger.
  • To cancel the flights you wish to cancel, click the “cancel” button.
  • The screen that displays the refund amount after deduction of the cancellation fee will be displayed on the next page.
  • To cancel, click the CONFIRM button.
  •  The cancellation refund will be sent to the original payment method within 7-10 business days.

Cancel Flight via Contact Number

If your non-restricted fare does not allow online cancellation, please dial the customer service number and do the following:

  • Ask the flight attendant to cancel the reservation by giving the details of the booking.
  • According to Turkish Airlines cancellation policy, all flight cancellation requests are subject to cancellation fees, regardless of cabin class or fare type.
  • You can check to see what refunds are available for your booking.
  • You can cancel your order if you are satisfied with the refund amount. You will receive the refund back in accordance with your original payment method.
  • The cancellation confirmation email will be sent to your registered email address.

Turkish Airlines Refund Policy

Refunds under the Turkish Airlines policy will be made in the following:

  • If you purchased your ticket with a credit card, the credit card issuer will credit the amount of the refund within seven business days.
  • You can pay by cash or check if you bought your ticket.
    • Within 20 business days of your request, the amount will be refunded.
    • For a refund, you should contact Turkish Airlines.
  • If you are applying for a refund of your travel expenses, please provide all details such as your name and address, ticket number and dates of travel.
  • You will receive a refund for any optional services that you are unable to use because of an oversell situation, or cancellation of your flight.

Note: Turkish Airlines allows you to keep your reservation for up to 24 hours, without paying, if your flight leaves at least seven days after departure.

How to Request a Refund on Turkish Airlines

Turkish Airlines cancel policy allows for refunds:

  1. By Phone
  2. Online
  3. Via the mobile application
  4. A self-service
  5. Through a ticket office

Turkish Airlines Offers Full Refunds

Below are the terms and conditions of the Turkish Airlines full refund:

  • Your flight has been cancelled. The alternative flight that was offered to you is not suitable for you.
  • Your flight has been rescheduled and you will miss a connecting flight.
  • Your flight is delayed for more than five hours.
  • You have a refundable ticket.
  • Your close relative or co-passenger is killed.
  • You were denied entry to.
  • An emergency like a COVID-19 situation.