Air France was established in 1933. It is the largest airline in the world. Air France is the official French carrier. It operates out of Paris-Charles de Gaulle Airport, Amsterdam-Schiphol and its main hub in Paris. Air France has approximately 1,500 daily flights to 183 destinations across 98 countries. Air France and KLM were merged in 2004 to create the largest European airline transport group. In 2009-2010, 71.4 million passengers were carried by Air France and KLM together. Flying Blue is Europe’s largest frequent flyer program. Air France employs more than 60,000 people worldwide.
Air France cancellation policy
Booking an airline ticket is easy, but some travelers are concerned about Air France’s cancellation policies and procedures. To assist travelers who have booked with Air France, we provide all information regarding cancellations.
Air France is France’s primary domestic and international airline. We recommend you familiarize yourself with the Air France cancellation and return policies before you cancel your Air France flight.
Customers who purchase tickets from airlines can cancel their reservation up to 24 hours prior to departure. If a flight is cancelled within 24 hours of purchase, there are no cancellation fees. If you wish to cancel your flight within 24 hours, you must reserve your ticket at the least seven days in advance. If the flight is cancelled more than 24 hours before departure, the passenger will be responsible for any cancellation charges. You may also be charged cancellation fees depending on your fare.
Here are some tips to help you get a quick refund on your travel expenses. For travelers with questions about cancellation procedures, this article contains additional information. To cancel an Air France flight ticket, passengers must first choose the flight option and then the cancellation option.
Air France 24-hours Cancellation Policy
Air France takes into account passengers’ needs and circumstances while offering a 24-hour cancellation policy. Air France offers its passengers more choices and benefits when it is about reservations.
According to the 24-hour cancellation policy of Air France, a traveler can cancel a flight booked with Air France. You will be refunded 100% if you cancel your Air France ticket less than one week prior to the departure date. Air France reserves the right to cancel any flight up to 24 hours before departure.
Air France will assess a penalty for cancellations made by travelers within 24 hours of departure and booked at least one week in advance.
How do I cancel Air France tickets?
When making a reservation, please make sure that your ticket begins with the number 057. You can cancel your flight online, chat or by calling. We have provided the steps and navigation to help you with your Air France flight cancellation request.
Cancel Flight Ticket Online
To cancel your flight booking, you will need a 13-digit ticket reference number or 6-digit booking reference. Upon submitting the cancellation request, you will be required to pay an Air France cancellation fee.
Once your request has been submitted, you will receive an email confirmation containing details about the credit or refund. These steps will allow you to cancel your flight reservation.
- Go to the homepage for Air France and log in.
- Select the tab that reads “Booking”, “My Bookings“, or “My Trip”.
- After you have selected the option of my trip, a list with reservations will appear on the screen. You will need to choose the trip you want to cancel.
- A pop-up message will appear on your screen after you have selected the trip to be cancelled. You will need to confirm that you want to cancel the trip.
- If you want to cancel the trip that you have chosen, make sure you select “Yes”.
- The confirmation button will confirm that the trip has been cancelled.
- The airline will send a message to the registered number about the cancellation.
- Complete the form to request a refund. The refund will be credited back to the account that was used for the reservation.
- After 10 working days and deduction of any cancellation fees (if applicable), the refund will be returned.
For more information, visit the official website for Air France Airlines.
Cancel Tickets over the Phone
If you are not an internet-savvy person or have a restricted fate, feel comfortable calling the Air France cancellation number. Once your request has been processed, you will receive an email confirmation with details about the credit or refund.
Cancel your ticket at the Airport
If you need to cancel your flight last-minute, you can do so by signing up for this option once you have arrived at the departure airport. For domestic and international flights, cancellations can be requested at the airport up to three hours prior to departure.
Ticket cancellation at the Chat
- For easy cancellations, passengers can visit the official site.
- Live chat is available on the Air France website, which is accessible 24X7.
- Request cancellation of your ticket.
- Provide your ticket booking confirmation number and passenger details.
- A confirmation of cancellation will be sent to your registered email address or mobile number.
Refund Guidelines
- Air France reserves the right to cancel any ticket within 24 hours.
- Refunds will be issued for the original payment method.
- It takes 15-20 working days for cash, cheque or credit card refunds to appear in your account.
- Within 7-10 working days, credit card payments are refunded to the account.
- Tickets for Business Class are fully refundable, but Basic Economy tickets are non-refundable.
- You will receive a refund if you cancel Basic Economy tickets within 24 hours of booking.
- If you have a non-refundable ticket, you will only be eligible for a cash refund. Otherwise, you will receive a travel voucher credit.
- Refunds for cancellations of group bookings are not available to group bookings.
Request a Return
To request a refund, visit “My Bookings“. If you do not find your refund information in this section, please call the Air France customer service number to request a refund. Sometimes, it happens due to multiple requests. Air France may credit a travel voucher to your account. It is valid for a year starting on the date of issue.
How do I request a refund from Air France
- Visit the official Air France website or download the app.
- Log in to your account, and you will be able to retrieve “Manage Booking”.
- Follow the instructions and search for “Refund”.
- Enter the confirmation number of your ticket and the details of the passenger.
- Send the documents to cancel the non-refundable ticket type.
- Click the “confirm button” to process.