CheapOair, a flight-focused online agency, was founded in 2005. CheapOair is based in New York, USA and facilitates the booking of flights, hotels and vacation packages. The website’s primary goal is to sell tickets at affordable prices, as its name suggests. CheapOair offers low-cost fares for a wide variety of travel options. This portal is ideal for travelers and business fliers who enjoy exploring the world without breaking the bank. The portal allows customers to book tickets for American Airlines and Spirit Airlines, JetBlue, Delta Airlines, West Jet, Avianca, Turkish Airlines, Sun Country Airlines, Philippine Airlines, Hawaiian Airlines, Qatar Airways, British Airways. Interjet, Frontier Airlines, Alaska Airlines. You can get discounts for frequent fliers by using the website. You can also choose from over 600 airlines. Travelers can get discounted fares by using coupon codes that are part of the offer. Additional discounts are available for seniors, youth, military personnel, visually impaired travelers, and others.
CANCEL AND EXCHANGE
Our airline tickets are 100% non-refundable. If the airline allows cancellations, the credit can be used towards future tickets. The credit issued by an airline supplier usually has a fixed expiration date after which it can’t be used. Talk to a customer service representative to learn more about any restrictions on your credit. Call our customer service center to cancel any such bookings that may allow cancellations prior to the flight’s scheduled departure time. No cancellations will be guaranteed by us. If you want to book a new flight and use your airline credit, the applicable airline penalties, pay fare differences and any CheapOair post ticketing fees will apply. These changes are subject to the policies, procedures and fare rules of each airline. We are not responsible for them.
Except for the assistance of an agent in finding your new flight and trying to rebook it based on availability, no additional representation is made regarding our exchange fees.
We offer special discounts for the visually impaired, military, and bereavement as per our Compassion exception Policy (CEP).
CANCEL AND REFUND
After 24 hours of booking, most of our hotel reservations, airline tickets, pre-paid car rental, vacation packages, and service fees are non-refundable. If travel has not begun and you call our customer service center to cancel, trip protection insurance will be refunded within 10 days. Cancellations must be made over the telephone only. Refund requests can only be accepted if these conditions are met.
- You have requested a cancellation or refund from us. If the fare rules allow for cancellations and refunds,
- You are not a “no-show” (most “no-show” bookings are ineligible for any waiver by suppliers for refund processing);
- We are able secure waivers from suppliers in order to process the requested cancellation or refund.
Unfortunately, we are not able to give a time frame for processing your refund request. Refund requests are processed in a sequence. After you have submitted your cancellation request to our customer service agent, we will send you an email confirming receipt of your request. You are not eligible for a refund automatically if you receive this notification. This notification only acknowledges your request and gives you a tracking number. We will respond to your request by working with suppliers, such as hotels, airlines, and car-rental companies, to create a waiver that is based on airline and other supplier rules. The fees for services associated with the original booking or travel reservation are non-refundable. Refunds requested by us are contingent on receiving them from the suppliers. It may take longer for the refund to appear on your credit cards statement after it has been approved by suppliers. All suppliers will charge a fee for refunds. The entire process can take between 60 and 90 days from the time you request credit to your statement. CheapOair may charge a post-ticketing fee as well as the airline and supplier refund penalties. Refund fees are assessed per passenger, per ticket basis. These fees will not be charged if the supplier has authorized a refund or received a waiver and if the airline/supplier rules allow for such refunds. If the supplier does not process the refund, we will reimburse you the post-ticketing fees applicable to the agent-assisted refund request, but not the booking fees for the original reservation. We offer special discounts for the visually impaired, military, and bereavement as per our Compassion exception Policy (CEP).
Cancellation Password:
Bookings cannot be cancelled by email or via web chat. This is for your safety. Our agents will email you a Cancellation Password that you have created when you requested Cheapoair cancel a booking. To cancel your booking, please provide the Cancellation Password that you received from Cheapoair. We may not be able cancel your request if you are unable to access your email or provide your Cancellation Password. Within 3 hours of the issue, your Cancellation Password expires. To obtain a new Cancellation Password, please contact us if your Cancellation Password has expired before we were able process your request.
How to request a CheapOair refund:
Below are the methods that one can request a refund from CheapOair.
- Phone
- Online (for an emergency such as Covid-19).
Refunds over the phone
To avoid the CheapOair refund problems, contact the CheapOair customer service number directly. This is the only way to request a refund from CheapOair unless there is an immediate need, such as the Covid-19 pandemic.
These are the steps:
1. Call the CheapOair number to get a refund
First, dial the 1-646-738-4800 number to get a CheapOair refund.
2. Give the requested information and details to customer service agents:
Next, give all your credential information and details to CheapOair customer service by calling:
- Personal details
- Booking Information
- Amount paid
- Date for booking
3. Ask the agent for cancellation instructions
Ask the representative to cancel your bookings or reservations on CheapOair.
4. Refund request
You can now request a refund for cancellations.
5. Ask for confirmation
For future reference, be sure to confirm it.
How to request a refund from CheapOair via Online
CheapOair provided an online form to customers in order to request a refund after the Covid-19 pandemic. You can find the form on the CheapOair website. Fill the online form with your details and fill in the blanks. This method is most popular for refunds in an emergency, such as the does cheapoair offer 24 hour cancellation for Coronovirus.
Also Read: The complete guide to cancel, change and return Macy’s order
