Rowland Hussey Macy established the high-end department store chain known as Macy’s in 1858. In 1994, it became a division of Federated Department Stores, which is based in Cincinnati and is associated with the Bloomingdale’s department store chain; In 2007, the holding company changed its name to Macy’s, Inc. Find contact details of Macy’s that includes phone number, email, and Social media contacts. Use these contact details to solve your issues more quickly.
PHONE NUMBERS
Main: (800) 289-6229
Customer Service: (800) 289-6229
International: (513) 573-7912
Furniture and Mattress: (888) 822-6229
Macy’s Backstage: (877) 876-2297
Systems and Technology: (678) 474-2000
Furniture: (800) 456-2297
Toll Free: (800) 289-6229 (Note: In order to speak to a specialist at Macy’s, you must sign into your eBay account before dialing this number. You will be given a special code from your account.)
CONTACT VIA EMAIL
customerservice@macys.com
investors@macys.com
media@macys.com
care@macys.com
CORPORATE HEAD OFFICE
680 Folsom St, San Francisco, CA 94107
Phone: (800) 289-6229
https://www.macys.com/
SOCIAL MEDIA CONTACTS
Facebook
Instagram
Twitter
YouTube
Pinterest
MACY’S LIVE CHAT
Many live chat options are available at Macy’s. you can contact live chat support via web chat, sms text, and WhatsApp. visit live chat page for more options.
EXECUTIVE TEAM
John Harper
Chief Stores Officer
7 West Seventh Street
Cincinnati, OH 45202
John.Harper@macys.com
Hal Lawton
President
7 West Seventh Street
Cincinnati, OH 45202
Hal.Lawton@macys.com
Carlos Borbolla
Vice President, Customer Services
7 West Seventh Street
Cincinnati, OH 45202
Carlos.Borbolla@macys.com
CHIEF EXECUTIVE
Jeff Gennette
Chairman and Chief Executive Officer
7 West Seventh Street
Cincinnati, OH 45202
jeff.gennette@macys.com
ABOUT MACY’S
Macy’s, formerly known as R. H. Macy & Co., is an American department store chain that was established in 1858 by Rowland Hussey Macy. In 1994, it became a division of Federated Department Stores, which is based in Cincinnati and is associated with the Bloomingdale’s department store chain; In 2007, the holding company changed its name to Macy’s, Inc. By retail sales in 2015, Macy’s was the largest U.S. department store company.
As of October 29, 2022, Macy’s had 510 stores, including 445 department stores (499 boxes; clarification required). includes 51 neighborhood stores (or 55 boxes), 46 furniture galleries (or 51 boxes), one furniture clearance center, nine freestanding Backstage stores, seven Market by Macy’s, and two converted fulfillment centers (a total of 506 full-line stores and 551 stores with the Macy’s nameplate in operation across the United States). Herald Square, in the Manhattan borough of New York City, is home to its flagship store. As of 2017, the company had 130,000 employees and $24.8 billion in annual revenue.
