Richard Fairbank and Nigel Morris founded Capital One in 1998. Capital One Bank is headquartered in McLean in Virginia. It has over 1,000 Capital One Bank branches as well as more than 2,000 ATMs throughout Connecticut, District of Columbia and Delaware.

The financial holding company had $128.2 Billion in deposits and $206.0 Billion in total assets as of 2011. Capital One, a Fortune 500 company with more than 45,000,000 customer accounts, has grown to become one of America’s 10 largest banks by deposit. Capital One’s Commercial Banking division assists businesses with revenues exceeding $10 million.

capital-one-credit-and-debit-card

Activate your new card

Let’s get your Capital One credit card ready for swipe.

 How to activate your credit card

You must be enrolled online banking to activate your new card. Keep your card close at hand. To activate your card, you will need to enter the 3-digit security number on the back.

Capital One credit cards are available to those who already have them

You will need to connect your new credit card account with your existing. Follow the instructions under Consolidate your Accounts.

After you have linked your credit cards accounts, you can activate the new card.

Get a new card online

capital-one-login

Activate your debit card

Activation is quick and easy once your card has been received.

Go to capital.one/debit to activate your debit card. Or follow these steps:

Step 1:

Log in to your Capital One Mobile account. To download the app, text “GET” to 80101

Step 2:

Select the account that is linked to your debit card.

Step 3:

Near the Debit Card Tracker, look for a button that activates your card.

Step 4:

Follow the steps and select “Activate My Card”. To activate your card, you may need to enter a PIN. 

Activate your debit card now. Log in to your account.

You can also activate your debit cards by calling 1-844-242-2388.

Modify Your PIN

You can easily change your debit card pin online or via the mobile app.

Step 1:

Register online at Capitalone.com, or via the Capital One mobile application (text “MOBILE” to 80101 to receive a download link)

Step 2:

Choose the spending account to use for your debit card.

Step 3:

Choose the spending account to use for your debit card.

Step 4:

Follow these steps to change your PIN.

Lost or stolen debit card

How to report your missing card online or via the Capital One mobile app:

The web:

  1. Register online at Capitalone.com
  2. Choose the spending account to use with your debit card
  3. Select “account settings and services”
  4. Select “replace lost cards” under “manage debit card” and then follow the steps

The app:

  1. Register on Capital One’s mobile app. Text “MOBILE” (80101) to receive a download link.
  2. Choose the spending account to use with your debit card
  3. Select “view all” in the “I want …”” menu.
  4. Scroll down to “replace missing cards” and follow these steps.

Call us at 1-866-464-761 if you suspect you are a victim to identity theft.

Make a deposit

These are some of the ways that you can deposit money into your account.

Step 1:

You can link your checking and savings accounts to another bank account. This allows you to transfer funds easily between your accounts.

How can link an external account online.

Step 2: Mobile Deposit

Mobile Deposit allows you to deposit checks from any location in the U.S. or U.S territories. To take a photo of your check, use our mobile app.

  1. Open the Capital One Mobile App and choose your account.
  2. Click on the “deposit” button next to your camera icon.
  3. Before taking your photo, take photos of the front (and back) of your check. Please write Capital One mobile deposit and sign your name on it.
  4. Follow the prompts for filling out the deposit amount.
  5. To complete your deposit, slide your finger across the green button.

Step 3: ATM Deposit

You can deposit checks at an ATM located near Capital One Cafe and Capital One Bank locations. Find out if there is a one close to you.

Step 4: Direct Deposit

Direct deposit can be set up by providing your Capital One account number, routing number, and employer to which you are connected. This information is also available:

  • Sign into the app and choose your bank account. Scroll down to “account Info” and click “show more.”
  • Online – Sign in to select your bank account. Click “View Details” in the upper left corner under the name of the account.

Direct deposit can also be set up by printing our blank form and filling out your information.

Step 5:

To learn more about how to make a transfer, visit our Tansfers page.

You can find out how long it takes for money in your account to move into and out of your account by visiting the funds availability page.

Use your debit card to travel

Your debit card can be used anywhere MasterCard(r) is visible.

Your debit card can be used anywhere MasterCard(r) is visible. You don’t need to inform us of your travel plans before you depart. For any questions or concerns while on vacation, please call our international telephone number at 1-302-658-99593.

International ATM fees

Learn what you can expect when using your debit cards abroad.

 For 360 products (360 Checking, Money, etc.) There are no additional fees for using your debit card abroad. This includes any transaction in foreign currency that MasterCard(r) or is classified as a cross-border transaction.

We may charge $2 plus 3% for non-360 products such as Total Control Checking, Essential Checking, and other products when you withdraw money from an international ATM. This is not applicable to the United States, Puerto Rico and the U.S Virgin Islands.