American car rental company, The Hertz Corporation, is located in Estero Florida. The Hertz brand is operated by the company, as well as brands Dollar Rent a Car (Firefly Car Rental), Thrifty Car Rental (Thrifty Car Rental) and Dollar Rent a Car (Henry).

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Hertz Cancellation Policy

Customers can cancel their Hertz Car Rental reservations without difficulty by using the cancellation policy. Here’s a summary of the Hertz cancellation policy.

  1. Customers of Hertz will not be charged a cancellation fee if they cancel within 24 hours. Customers who cancel their Hertz rental car reservation within 24 hours will not be charged any cancellation fees.
  2. Customers will be charged a penalty for cancelling their bookings after 24 hours.
  3. Customers who cancel within 24 hours of pick-up must pay the rental for that day.

The entire rent will be charged to the passengers if they do not cancel their booking or notify the company.

How to Cancel a Hertz Reservation

There are many ways that customers can cancel Hertz reservations. The easiest way to cancel a booking is online. These steps will allow customers to cancel their booking online.

  1. Customers first need to visit Hertz’s official website.
  2. Customers will now need to click the menu button on the left.
  3. Click on Rates and Reserves to cancel a reservation.
  4. Customers will now need to enter details about the cancellation they desire.
  5. They can now cancel the booking following the instructions on the screen.

Customers can also cancel their Hertz Car Rental booking by calling. To do this, customers will need to call a representative from Hertz customer service.

Hertz Refund Policy

Sometimes customers may need to return the car sooner than they originally intended. If this happens, customers should be aware of Hertz’s refund policy. The Hertz refund policy is listed below.

  1. Hertz will not reimburse a penny if the customer returns the vehicle before the specified time. If the customer uses the vehicle for longer periods, they will be responsible for additional charges.
  2. The customer can cancel the car reservation before it is used or before they receive the service. However, there are some conditions that may apply.

The customer may contact Hertz directly via any of the available channels if they have questions about the Hertz car rental refund policy.

How to request a Hertz car rental refund

  1. Use any web browser to access the official Hertz website.
  2. Next, on the home page you will find the option to contact customer support at the bottom of the page.
  3. You will now see the contact us option at the bottom.
  4. You will now see that the customer service number is listed on the website. Please dial this number.
  5. The customer must dial the number and then follow the IVR steps to resolve their issue.
  6. The appropriate executive will now be available to help you. You can ask them to cancel your order, and then proceed with the request to refund.

You will be charged cancellation fees depending on when you cancel.

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How can I modify a Hertz Reservation

Customers can also change their bookings according to their preference. You can modify your booking online using the instructions below:

  1. Customers must first visit the official website to modify a Hertz reservation.
  2. They will now need to go to the Modify Booking section.
  3. Customers will now need to search for the reservation they want to change. You can do this by entering the details of your booking.
  4. To view the details page, customers will need to click on the booking button.
  5. They can now make any changes they wish to their Hertz Booking.
  6. Customers can now follow the instructions on the screen to complete the modification.

Customers will be required to pay any additional or applicable charges. You can also call the company’s customer service to make any changes.