Priceline.com, an online travel agency, offers discounts on travel purchases like hotel stays and airline tickets. The company assists its clients in obtaining travel services from their suppliers.
How can I cancel or change my Priceline.com hotel reservation?
COVID-19 may impose travel restrictions that favor essential lodgers. Before you book your hotel, make sure to check your local, national, and health advisories.
Option 1 – Cancel online with our self-service tools:
If you have a Priceline Account, log into My Trips or search for Find My Trips. Next to the reservation you wish to cancel, select “View/Cancel itinerary”.
Find the “Cancel” button on your reservation page. Read the cancellation policies. Click Cancel if you are satisfied with the options.
An email should be sent to you confirming that we have cancelled your booking. This email might not contain any information regarding your credit/refund request. Once we have processed your request, we will notify you again.
Option 2 – Contact Customer Care:
Contact Customer Care if you are unable to cancel your hotel reservation using our online tools.
Other concerns about hotels:
How can I change the name of my reservation?
After purchase, the name of your reservation cannot be changed.
How do I add a name or number to my reservation?
To make sure that the additional name is added to your reservation, please contact the confirmed hotel.
How can I cancel or change my Priceline.com flight reservation?
The type of ticket purchased will determine whether you can cancel or change your ticket. It also varies from airline to airline.
Option 1 Cancel you flight online with our self-service tools:
If you have a Priceline Account, log into My Trips or search for Find My Trips. Next to the reservation you wish to cancel, select “View/Cancel itinerary”.
Find the “Cancel” button on your reservation page. Read the cancellation policies. Click Cancel if you are satisfied with the options.
An email should be sent to you confirming that we have cancelled your booking. This email might not contain any information regarding your credit/refund request. Once we have processed your request, we will notify you again.
Please note that You will see two cancel buttons for your reservation if you have booked two one-way flights. Each flight must be cancelled separately.
Option 2 Contact Customer Service
Contact Customer Care if you are unable or unwilling to cancel your flight(s), using our online tools.
Important Note: We will not be able override the policy of your airline if they do not allow cancellations at this time. As many airlines policies change, please continue to review the policy.
Express Deals-Priceline offers, where the entire itinerary is revealed after booking, cannot be changed or refunded.
Some reservations are more flexible than others. Before you book your flight, you can see the fare rules for your flight on the contract. After you book your ticket, you will also be able to view your itinerary. Check your status on Priceline to find your itinerary. Exchange Guidance provides additional information if your flight fare rules permit changes.
How can I cancel or change my Priceline.com car rental reservation?
The following options may be available if your rental car agency allows cancellations:
Option 1 – Cancel online with our self-service tools
If you have a Priceline Account, log into My Trips or search for Find My Trips. Next to the reservation you wish to cancel, select “View/Cancel itinerary”.
Find the “Cancel” button on your reservation page. Read the cancellation policies. Click Cancel if you are satisfied with the options.
An email should be sent to you confirming that we have cancelled your booking. This email might not contain any information regarding your credit/refund request. Once we have processed your request, we will notify you again.
Option 2 – Contact Customer Care
Contact Customer Care if you are unable to cancel your rental car via our online tools.
Other Rental Car Concerns
Can I cancel my rental car booking and also my collision damage coverage?
If you cancel your Collision Damage Insurance before you pick-up your car, Priceline will reimburse 100%. We will refund 100% of your Collision Damage Insurance if you cancel your reservation before you pick up the car.
