The Whirlpool Corporation, an American multinational manufacturer of and marketer for home appliances, is based in Benton Charter Township (Michigan), United States. The Fortune 500 company boasts a revenue of around $21 billion annually, 78,000 employees and more than 70 technology and manufacturing research centers worldwide.
The company markets Whirlpool as its flagship brand, along with other brands like Jenn Air and Gladiator Garage Works, Inglis Estate, Brastemp. Bauknecht. Ignis. Indesit. Consul.
In the United States, Whirlpool has nine manufacturing plants. They are located in Amana (Iowa), Tulsa (Oklahoma), Cleveland, Tennessee, Findlay, Ohio, Greenville, Marion, Ottawa, and Fall River, Massachusetts. These American manufacturing facilities together account for at most 5% of the company’s employees.
WHAT IS THE RETURN ON WORK?
Whirlpool. Com’s customer service team will gladly assist you with any returns. 1 (866-698-2538 to return major appliances or major appliance parts and accessories, 1 (800 541-6390 water filters, and 1 (800 643-0961 appliance cleaners) We can assist you with the process if you have your order number and product serial numbers.
NOTE: Only products purchased from Whirlpool.com are eligible for returns. Please contact the retailer if you have purchased a product from another retailer.
MAJOR APPLIANCE
GUEST UNSAINS
Returns within 30 Days — No fees
Are you unhappy with your product? It doesn’t matter what reason it may be; it is possible to return the product. For a product return of new or unused products, please contact us within 30 days of delivery. 1-866-698-2538 and provide your order number or product serial numbers.
You will not receive a refund for delivery, shipping or service fees.
Returns within 45 Calendar Day
Products damaged upon delivery:
(Damage includes scratches, dents and chips, as well as damage due to defects in materials or workmanship.
You can return your product if it arrives damaged within 30 days by calling 1-866-698-2538.
- You will not be charged additional shipping, delivery or service fees for an exchange. You will receive either a credit or a charge depending on the price difference of the new item.
- You will be issued a product return. However, delivery, shipping, and service fees will not get refunded. We will be happy to help you determine if you are eligible for a product refund.
- To schedule service, call the same number.
Major appliance returns if there is another reason:
You have 45 days to return your product if you are unhappy with it for any reason. Additional restocking fees of 15% will be charged on top of the original product cost, plus a minimum $50. The original delivery, shipping and services fees are not refundable. To arrange for return, please call 1 at HTML422-1230
NOTE – If you are returning a product to Hawaii, a $50 flat restocking fee will apply.
After 45 Calendar Day
If your 45-day return window has expired and your product remains under warranty, please call us to arrange warranty service or a repair. There may be additional charges.
Are you unhappy for any reason? 1-866-698-2538 to discuss your needs and get help.
ACCOUNT HOLDERS
Returns within 60 days — No fees
Whirlpool Account Holders have peace of mind thanks to 60-day returns on major appliances. You can return your appliance within 60 days of delivery to receive a product replacement. 1-866-698-2538 and provide your order number and product serial number.
Shipping, delivery and service fees are not refundable.
Products damaged upon delivery:
(Damage includes scratches, dents and chips, as well as damage due to defects in materials or workmanship.
You can return your product if it arrives damaged within 60 days by calling 1-866-698-2538.
- You will not be charged additional shipping, delivery or service fees for an exchange. You will receive either a credit or a charge depending on the price difference of the new item.
- You will be issued a product return. However, delivery, shipping, and service fees will not get refunded. We will be happy to help you determine if you are eligible for a product refund.
- To schedule an appointment for a repair, call the same number.
After 60 Calendar Day
If your 60-day return window expires and your product remains under warranty, please call us to arrange warranty service or a repair. There may be additional charges.
Are you unhappy for any reason? 1-866-698-2538 to discuss your needs and get help.
CREATE A ACCOUNT
Are you not an account holder? Discover how you can get additional savings, free installation, delivery and haul-away on major appliances and countertop. Register now to enjoy exclusive perks.
PARTS AND ACCESSORIES
Returns on Major Appliance Parts & Accessories
You can request a full refund within 30 days after delivery.
1-866-698-2538 and leave your order number or serial number so we can give you the best options. We may be able help you arrange return shipping for some products. We will usually ask that you return the product using a tracking number. We will not refund the original shipping and handling charges or return postage fees.
Returns on Yummly(r), Smart Thermometer
Within 30 Calendar Day
Your Smart Thermometer can be returned within 30 days after purchase to receive a full refund or a replacement. You can return your Smart Thermometer for free. To initiate a return, please call 1 (866 698-2538 and receive a prepaid shipping tag. This label can be used to send the item back in its original and unworn condition. Only U.S. residents can call this number to receive free return shipping. After we verify that the items returned have been received, you will receive an email confirmation and your return will begin. Once items have been received, your account will be credited within 7-10 days.
After 30 Calendar Days
If your 30-day return window has expired and your product remains under warranty, please call us to arrange warranty service or a repair. There may be additional charges.
Are you unhappy for any reason? 1 (866 698-2538) to discuss your situation.
Returns on Water Filters
1-800-442-9991 Monday through Friday, 8am to 6pm (ET), weekends closed. You may return your product(s) within 30 days of the date of shipment. Product must be returned in original packaging. Shipping and handling charges are your responsibility. Only UPS shipping services can be used for returns. You will not receive a refund for original shipping and handling charges or return postage fees.
Repackage your product(s), in its original packaging, if you have to return merchandise. To obtain a Return Authorization, call 1-800-442-9991 Monday through Friday, 8am-8pm ET.
Returns on Appliance Cleaners
1 (800643-0961 Monday to Friday, 8am-6pm ET. Closed on weekends The product must be returned in its original packaging. You are responsible for return shipping and handling charges. There will be no refunds for the original shipping and handling fees or return postage fees.
WHAT TO EXPECT
After your product is received, it will take approximately two weeks for us to process your refund. This includes any returns fees and adjustments. Your card will be credited with the refund. You will receive your refund within two weeks. Please contact us at 1. (866) 698-2538 if you do not receive your refund, 1. (800) 541-6390 if you need water filters or 1. (800) 643-0961 if you need appliance cleaners.
We reserve the right to refuse exchanges or refunds if they are not in accordance with our Returns Policy.
CANCELLATIONS
Cancellation is possible as long as the shipping and delivery process has not begun. Please call the above numbers with your order number. We will return your product purchase price, as well as shipping, delivery, and service fees. We will refund your purchase price if you cancel an item during an order.
You will need to return any items that we have shipped or delivered after the shipment has been completed. Please refer to our return policy.
You can check your order status at https://www.whirlpool.com/track-my-order.html.
Contact us for support to find the answers you’re looking for:
Call customer service: 1-866-698-2538
Monday–Tuesday: 8:00 a.m.–8:00 p.m. ET Wednesday–Friday: 9:00 a.m.–7:00 p.m. ET Saturday 8:00 a.m.–4:30 p.m. ET
