Marriott Hotels & Resorts, a brand of full-service hotels & resorts based out Bethesda in Maryland is owned by Marriott International. There were 582 hotels and resorts that had 205,053 rooms as of June 30, 2020. 160 additional hotels have 47,765 rooms in development.

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What is your cancellation policy

You will find the cancellation policy for each rental home on the listing page. It will also be included with your reservation confirmation email.

It is your responsibility to determine which one of these cancellation policies applies for your reservation.

The cancellation policies for Homes & Villas at Marriott Bonvoy are quite different from those of hotels and should be carefully reviewed as part the booking process.

If you request a refund after the cancellation window has expired, no refunds will be granted.

Homes & Villas by Marriott Bonvoy reservations are not eligible for existing Marriott Bonvoy Elite members benefits, such as same-day cancellation.

14-day Policy:

Booking Time: Refund Amount:
Book at least 15 days in advance
50% payable at the time of booking, 50% 14 days prior to arrival		 Cancellation within 48 hours of booking will result in full refund
Cancellations made within 15 days of arrival will be refunded in full
Book 14 to 11 days in advance
Book Now and Pay 100%		 Cancellation within 48 hours of booking will result in full refund
Cancellations made within 48 hours of booking are not eligible for a refund
You can book 10 days before your arrival
Book Now and Pay 100%		 There is no refund
Guest who pay with Cash or Points: 100% of the payment for both Cash and Points will be deducted from their reservation. Point refunds follow the above timelines

30-day Policy:

Booking Time: Refund Amount:
Get in touch with us at least 31 days prior to your arrival
50% payable at the time of booking, 50% 30 days prior to arrival		 Cancellation within 48 hours of booking will result in full refund
Cancellation within 31 days of arrival will result in full refund
Book between 30 and 11 days in advance of your arrival
Book Now and Pay 100%		 Cancellation within 48 hours of booking will result in full refund
Cancellations made within 48 hours of booking are not eligible for a refund
You can book 10 days before your arrival
Book Now and Pay 100%		 There is no refund
Points guests who pay with points: 100% of the payment will be deducted at the time of booking, after verification within 48 hours Point refunds follow the above timelines

60-day Policy:

Booking Time: Refund Amount:
Book at least 61 days in advance
50% down at the time of booking, 50% up to 60 days prior to arrival		 Cancellation within 48 hours of booking will result in full refund
Cancellation within 61 days of arrival is eligible for a full refund
Book 60 to 11 days in advance
Book Now and Pay 100%		 Cancellation within 48 hours of booking will result in full refund
Cancellations made within 48 hours of booking are not eligible for a refund
You can book 10 days before your arrival
Book Now and Pay 100%		 There is no refund
Points guests who pay with points: 100% of the payment will be deducted at the time of booking, after verification within 48 hours Point refunds follow the above timelines

90-day Policy:

Booking Time: Refund Amount:
Book at least 91 days in advance
Pay 50% at the time of booking, and 50% 90 days prior to arrival		 Cancellation within 48 hours of booking will result in full refund
Cancellations made within 48 hours of booking are not eligible for a refund
Book 90 to 11 days in advance
Book Now and Pay 100%		 Cancellation within 48 hours of booking will result in full refund
Cancellations made within 48 hours of booking are not eligible for a refund
You can book 10 days before your arrival
Book Now and Pay 100%		 There is no refund
Points guests who pay with points: 100% of the payment will be deducted at the time of booking, after verification within 48 hours Point refunds follow the above timelines

 

Instructions for Changing or Cancelling Your Hotel Reservations

Marriott Bonvoy(r), Members – Cancel or Change your Hotel Reservation on Marriott’s Website

  1. Sign into your Marriott Bonvoy(r), Account and click on ” My Trips” to find your reservation [ Click Here to View Image]
  2. Click on the “More Details Click the ‘drop-down arrow beside the Reservation that you wish to cancel or change. Click here to see Image]

Guest (Not currently a Marriott Bonvoy(r), Member) on Marriott’s Website:

  1. Marriott.com: Click “My Trips” at the top of your screen [ Click Here to View Image]
  2. The following are the ?Look up Reservations’ section, fill in the details for your reservation and click “Next” Find ‘ [ Click here to see Image ]

Marriott Bonvoy(r), Member – Cancel or Change a Hotel Reservation in Marriott Bonvoy(r). Mobile App:

Important: The App version that you have installed may affect the view.

iOS:

  1. After logging into your Marriott Bonvoy(r), Account, tap the “ Trips” icon at the bottom. [ Click Here to View Image]
  2. Click on the reservation you wish to cancel or modify [ Click Here to View Image]
  3. Tap the menu button (3 dots), in the upper-right corner Click here to see Image ]

Android:

  1. After logging into your Marriott Bonvoy(r), Account, tap the “Trips” icon at the bottom. [ Click Here to View Image]
  2. Click on the reservation you wish to cancel or modify [ Click Here to View Image]
  3. Scroll down and tap on the arrow to access ‘ Reservation Details ‘ [ Click here to see Image ]

Cancel a Hotel Booking as a Guest (Not Member) using the Marriott Bonvoy(r). Mobile App:

Important: The view you see may differ depending on which version of the App you have installed, and whether or not you have Android.

  1. Tap the’ Travels‘ icon in the Marriott Bonvoy(r), Mobile App [ Click Here to View Image]
  2. Tap on the Look it Up link [ Click Here to View Image]
  3. Enter your Reservation Information and tap “Continue” [ Click Here to View Image]
  4. Scroll down to the bottom of the “HT0_ Reservation Details ” and tap [ Click Here to View Image]

Tap “Yes” To confirm your cancellation [Click here to see Image] If the Reservation is not attached to your Marriott Bonvoy (r) Account Number, and you are logged into, it cannot be modified in the Marriott Bonvoy(r).